Heat Pump Emergency Heat — When to Use It in Mars Hill, NC
The 'Emergency Heat' setting on your thermostat has a specific purpose — and most WNC homeowners use it at the wrong time. Here is what you need to know. Proudly serving Mars Hill & Madison County.
Professional Heat Pump Emergency Heat — When to Use It in Mars Hill, NC
When you need heat pump emergency heat — when to use it in Mars Hill, NC, Quality Mechanical & Fireplaces is your local HVAC team. Located just 30 minutes north from our Asheville headquarters, we provide fast response times and the same NATE-certified service that Mars Hill area residents have trusted since 2005.
Mars Hill, home to Mars Hill University, relies on Quality Mechanical for residential and commercial HVAC services. We serve homeowners, businesses, and rental properties throughout Mars Hill and northern Madison County with professional heating and cooling service.
Emergency Heat Explained
Nearly every heat pump thermostat includes an "Emergency Heat" or "Em Heat" toggle, yet the majority of homeowners across Asheville and Western North Carolina are unsure what it does or when they should engage it. In short, emergency heat takes the heat pump completely out of the equation and runs your backup heating source alone — usually electric resistance strips inside the air handler. Because these backup strips consume far more electricity than the heat pump, the setting carries the "emergency" label — it exists strictly for situations in which the heat pump itself cannot operate.
When Emergency Heat Is Appropriate
Flip to emergency heat only when the heat pump has physically broken down and is unable to run — a damaged outdoor unit, a failed compressor, or a unit locked in solid ice that the defrost cycle cannot clear. The backup strips will keep your home warm while you arrange for repair. Do not engage emergency heat simply because outside temperatures are low. Today's heat pumps, particularly cold climate models, are engineered to produce efficient heat well below freezing. Using emergency heat while the heat pump is still functional burns through electricity at an alarming rate.
What Emergency Heat Costs You
Electric resistance strips consume roughly three times as much electricity as a heat pump to produce the same amount of warmth. A heat pump with a COP (coefficient of performance) of 3.0 generates three units of heat per unit of electricity; emergency heat strips have a COP of 1.0 — a straight one-to-one conversion. Even a few days on emergency heat during a WNC winter can inflate your electric bill by $100 to $300. This is precisely why getting a prompt heat pump repair matters so much.
Contact Quality Mechanical Promptly
If you have been forced onto emergency heat because the heat pump is down, call Quality Mechanical & Fireplaces without delay. We provide emergency heat pump repair throughout Western North Carolina. Every day the heat pump sits idle while backup strips run is money leaving your wallet — the faster we restore normal operation, the faster your energy costs stabilize.
HVAC Challenges in Mars Hill
Mars Hill's elevation and northern Madison County location make it one of the colder spots in our service area. The university campus and surrounding rental properties create concentrated HVAC service demand during the academic year. Many rural homes in the Spring Creek and Gabriels Creek valleys rely on propane or oil heating and lack natural gas access, requiring specialized fuel system knowledge.
Seasonal Tip for Mars Hill Homeowners
Mars Hill-area homes with propane furnaces should schedule fuel delivery and furnace inspection together in early fall. Running out of propane on a cold night is an emergency we see too often — set up automatic delivery if your provider offers it, and keep your furnace well-maintained to maximize fuel efficiency.

Serving Mars Hill & Madison County

Serving Mars Hill
- 30 minutes north from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available
Neighborhoods We Serve
Mars Hill University area · Spring Creek · Gabriels Creek · Forks of Ivy · Walnut
Need help now?
(828) 845-1974FAQ
Heat Pump Emergency Heat — When to Use It FAQs
Need Heat Pump Emergency Heat — When to Use It in Mars Hill?
Quality Mechanical is 30 minutes north away. Call today for fast, professional service.




