Heat Pump Emergency Heat — When to Use It in Canton, NC
The 'Emergency Heat' setting on your thermostat has a specific purpose — and most WNC homeowners use it at the wrong time. Here is what you need to know. Proudly serving Canton & Haywood County.
Professional Heat Pump Emergency Heat — When to Use It in Canton, NC
When you need heat pump emergency heat — when to use it in Canton, NC, Quality Mechanical & Fireplaces is your local HVAC team. Located just 20 minutes west from our Asheville headquarters, we provide fast response times and the same NATE-certified service that Canton area residents have trusted since 2005.
Canton residents trust Quality Mechanical for affordable, reliable HVAC service. Just a quick drive west of Asheville on I-40, we serve Canton and the surrounding Haywood County area with furnace repair, AC installation, heat pump service, and more. Emergency service is available 24/7.
Emergency Heat Explained
Nearly every heat pump thermostat includes an "Emergency Heat" or "Em Heat" toggle, yet the majority of homeowners across Asheville and Western North Carolina are unsure what it does or when they should engage it. In short, emergency heat takes the heat pump completely out of the equation and runs your backup heating source alone — usually electric resistance strips inside the air handler. Because these backup strips consume far more electricity than the heat pump, the setting carries the "emergency" label — it exists strictly for situations in which the heat pump itself cannot operate.
When Emergency Heat Is Appropriate
Flip to emergency heat only when the heat pump has physically broken down and is unable to run — a damaged outdoor unit, a failed compressor, or a unit locked in solid ice that the defrost cycle cannot clear. The backup strips will keep your home warm while you arrange for repair. Do not engage emergency heat simply because outside temperatures are low. Today's heat pumps, particularly cold climate models, are engineered to produce efficient heat well below freezing. Using emergency heat while the heat pump is still functional burns through electricity at an alarming rate.
What Emergency Heat Costs You
Electric resistance strips consume roughly three times as much electricity as a heat pump to produce the same amount of warmth. A heat pump with a COP (coefficient of performance) of 3.0 generates three units of heat per unit of electricity; emergency heat strips have a COP of 1.0 — a straight one-to-one conversion. Even a few days on emergency heat during a WNC winter can inflate your electric bill by $100 to $300. This is precisely why getting a prompt heat pump repair matters so much.
Contact Quality Mechanical Promptly
If you have been forced onto emergency heat because the heat pump is down, call Quality Mechanical & Fireplaces without delay. We provide emergency heat pump repair throughout Western North Carolina. Every day the heat pump sits idle while backup strips run is money leaving your wallet — the faster we restore normal operation, the faster your energy costs stabilize.
HVAC Challenges in Canton
Canton's Pigeon River valley location creates unique air quality considerations for HVAC systems. The valley can trap particulates and pollen, making whole-home air filtration especially important. After the severe flooding in recent years, many Canton homes had water-damaged HVAC equipment and ductwork that needed full replacement — proper elevation of outdoor units is critical here.
Seasonal Tip for Canton Homeowners
Canton's valley floor is prone to morning fog and dampness that can cause outdoor heat pump units to ice up earlier in the season than expected. Schedule your fall maintenance by early October and ensure your defrost cycle is working properly before the first hard freeze.

Serving Canton & Haywood County

Serving Canton
- 20 minutes west from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available
Neighborhoods We Serve
Downtown Canton · Clyde · Bethel · Pigeon River Valley · Cruso
Need help now?
(828) 845-1974FAQ
Heat Pump Emergency Heat — When to Use It FAQs
Need Heat Pump Emergency Heat — When to Use It in Canton?
Quality Mechanical is 20 minutes west away. Call today for fast, professional service.




