Heat Pump Emergency Heat — When to Use It in Candler, NC
The 'Emergency Heat' setting on your thermostat has a specific purpose — and most WNC homeowners use it at the wrong time. Here is what you need to know. Proudly serving Candler & Buncombe County.
Professional Heat Pump Emergency Heat — When to Use It in Candler, NC
When you need heat pump emergency heat — when to use it in Candler, NC, Quality Mechanical & Fireplaces is your local HVAC team. Located just 15 minutes west from our Asheville headquarters, we provide fast response times and the same NATE-certified service that Candler area residents have trusted since 2005.
Candler is a fast-growing community in western Buncombe County, located just off I-26 and US-19/23 west of Asheville. Quality Mechanical provides full HVAC services to Candler homeowners and businesses, with quick response times thanks to our proximity. Whether you need emergency heating repair, a new high-efficiency AC system, or routine maintenance, our team serves Candler residents with the same quality and reliability we bring to all of Western North Carolina.
Emergency Heat Explained
Nearly every heat pump thermostat includes an "Emergency Heat" or "Em Heat" toggle, yet the majority of homeowners across Asheville and Western North Carolina are unsure what it does or when they should engage it. In short, emergency heat takes the heat pump completely out of the equation and runs your backup heating source alone — usually electric resistance strips inside the air handler. Because these backup strips consume far more electricity than the heat pump, the setting carries the "emergency" label — it exists strictly for situations in which the heat pump itself cannot operate.
When Emergency Heat Is Appropriate
Flip to emergency heat only when the heat pump has physically broken down and is unable to run — a damaged outdoor unit, a failed compressor, or a unit locked in solid ice that the defrost cycle cannot clear. The backup strips will keep your home warm while you arrange for repair. Do not engage emergency heat simply because outside temperatures are low. Today's heat pumps, particularly cold climate models, are engineered to produce efficient heat well below freezing. Using emergency heat while the heat pump is still functional burns through electricity at an alarming rate.
What Emergency Heat Costs You
Electric resistance strips consume roughly three times as much electricity as a heat pump to produce the same amount of warmth. A heat pump with a COP (coefficient of performance) of 3.0 generates three units of heat per unit of electricity; emergency heat strips have a COP of 1.0 — a straight one-to-one conversion. Even a few days on emergency heat during a WNC winter can inflate your electric bill by $100 to $300. This is precisely why getting a prompt heat pump repair matters so much.
Contact Quality Mechanical Promptly
If you have been forced onto emergency heat because the heat pump is down, call Quality Mechanical & Fireplaces without delay. We provide emergency heat pump repair throughout Western North Carolina. Every day the heat pump sits idle while backup strips run is money leaving your wallet — the faster we restore normal operation, the faster your energy costs stabilize.
HVAC Challenges in Candler
Candler's Hominy Valley location creates a natural bowl that can trap pollen and particulates, making indoor air quality a priority for allergy sufferers. The area's rapid growth has brought many new subdivisions where builder-grade HVAC systems are often minimally sized to keep construction costs down — leading to comfort complaints within the first few years of ownership.
Seasonal Tip for Candler Homeowners
If you're in a newer Candler subdivision and find your upstairs consistently warmer than your downstairs, your builder may have installed a single-zone system where a zoned setup is needed. Adding a zone damper system is often more cost-effective than living with uneven temperatures — ask us for a free evaluation.

Serving Candler & Buncombe County

Serving Candler
- 15 minutes west from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available
Neighborhoods We Serve
Enka-Candler · Hominy Valley · Sand Hill · Pisgah Highway area · Enka Village
Need help now?
(828) 845-1974FAQ
Heat Pump Emergency Heat — When to Use It FAQs
Need Heat Pump Emergency Heat — When to Use It in Candler?
Quality Mechanical is 15 minutes west away. Call today for fast, professional service.




