Heat Pump Emergency Heat — When to Use It in Burnsville, NC
The 'Emergency Heat' setting on your thermostat has a specific purpose — and most WNC homeowners use it at the wrong time. Here is what you need to know. Proudly serving Burnsville & Yancey County.
Professional Heat Pump Emergency Heat — When to Use It in Burnsville, NC
When you need heat pump emergency heat — when to use it in Burnsville, NC, Quality Mechanical & Fireplaces is your local HVAC team. Located just 45 minutes north from our Asheville headquarters, we provide fast response times and the same NATE-certified service that Burnsville area residents have trusted since 2005.
At a higher elevation than Asheville, Burnsville and Yancey County residents need heating systems they can count on during harsh mountain winters. Quality Mechanical provides expert furnace and heat pump services to Burnsville homeowners, along with AC installation and repair for comfortable summers.
Emergency Heat Explained
Nearly every heat pump thermostat includes an "Emergency Heat" or "Em Heat" toggle, yet the majority of homeowners across Asheville and Western North Carolina are unsure what it does or when they should engage it. In short, emergency heat takes the heat pump completely out of the equation and runs your backup heating source alone — usually electric resistance strips inside the air handler. Because these backup strips consume far more electricity than the heat pump, the setting carries the "emergency" label — it exists strictly for situations in which the heat pump itself cannot operate.
When Emergency Heat Is Appropriate
Flip to emergency heat only when the heat pump has physically broken down and is unable to run — a damaged outdoor unit, a failed compressor, or a unit locked in solid ice that the defrost cycle cannot clear. The backup strips will keep your home warm while you arrange for repair. Do not engage emergency heat simply because outside temperatures are low. Today's heat pumps, particularly cold climate models, are engineered to produce efficient heat well below freezing. Using emergency heat while the heat pump is still functional burns through electricity at an alarming rate.
What Emergency Heat Costs You
Electric resistance strips consume roughly three times as much electricity as a heat pump to produce the same amount of warmth. A heat pump with a COP (coefficient of performance) of 3.0 generates three units of heat per unit of electricity; emergency heat strips have a COP of 1.0 — a straight one-to-one conversion. Even a few days on emergency heat during a WNC winter can inflate your electric bill by $100 to $300. This is precisely why getting a prompt heat pump repair matters so much.
Contact Quality Mechanical Promptly
If you have been forced onto emergency heat because the heat pump is down, call Quality Mechanical & Fireplaces without delay. We provide emergency heat pump repair throughout Western North Carolina. Every day the heat pump sits idle while backup strips run is money leaving your wallet — the faster we restore normal operation, the faster your energy costs stabilize.
HVAC Challenges in Burnsville
Burnsville's 2,817-foot elevation — among the highest in our service area — means winter heating demands are intense. Homes here can experience temperatures below zero on the coldest nights, pushing heat pumps past their efficient operating range. Dual-fuel systems (heat pump + gas furnace backup) are the gold standard for Burnsville, providing efficient heating in mild weather and reliable warmth when temperatures plummet.
Seasonal Tip for Burnsville Homeowners
Burnsville's long heating season (October through April) means your furnace runs roughly 40% more hours per year than one in Asheville. Annual maintenance isn't optional here — it's essential for safety and efficiency. Schedule service in September before the first cold snap catches you off guard.

Serving Burnsville & Yancey County

Serving Burnsville
- 45 minutes north from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available
Neighborhoods We Serve
Town Square · Cane River Valley · Pensacola · Micaville · South Toe River
Need help now?
(828) 845-1974FAQ
Heat Pump Emergency Heat — When to Use It FAQs
Need Heat Pump Emergency Heat — When to Use It in Burnsville?
Quality Mechanical is 45 minutes north away. Call today for fast, professional service.




