Heat Pump Emergency Heat — When to Use It in Arden, NC
The 'Emergency Heat' setting on your thermostat has a specific purpose — and most WNC homeowners use it at the wrong time. Here is what you need to know. Proudly serving Arden & Buncombe County.
Professional Heat Pump Emergency Heat — When to Use It in Arden, NC
When you need heat pump emergency heat — when to use it in Arden, NC, Quality Mechanical & Fireplaces is your local HVAC team. Located just 15 minutes south from our Asheville headquarters, we provide fast response times and the same NATE-certified service that Arden area residents have trusted since 2005.
Arden is one of our closest service areas, located just south of Asheville along Hendersonville Road. Quality Mechanical provides the full range of HVAC services to Arden residents, from emergency furnace repair to new high-efficiency AC installations. Fast response times guaranteed.
Emergency Heat Explained
Nearly every heat pump thermostat includes an "Emergency Heat" or "Em Heat" toggle, yet the majority of homeowners across Asheville and Western North Carolina are unsure what it does or when they should engage it. In short, emergency heat takes the heat pump completely out of the equation and runs your backup heating source alone — usually electric resistance strips inside the air handler. Because these backup strips consume far more electricity than the heat pump, the setting carries the "emergency" label — it exists strictly for situations in which the heat pump itself cannot operate.
When Emergency Heat Is Appropriate
Flip to emergency heat only when the heat pump has physically broken down and is unable to run — a damaged outdoor unit, a failed compressor, or a unit locked in solid ice that the defrost cycle cannot clear. The backup strips will keep your home warm while you arrange for repair. Do not engage emergency heat simply because outside temperatures are low. Today's heat pumps, particularly cold climate models, are engineered to produce efficient heat well below freezing. Using emergency heat while the heat pump is still functional burns through electricity at an alarming rate.
What Emergency Heat Costs You
Electric resistance strips consume roughly three times as much electricity as a heat pump to produce the same amount of warmth. A heat pump with a COP (coefficient of performance) of 3.0 generates three units of heat per unit of electricity; emergency heat strips have a COP of 1.0 — a straight one-to-one conversion. Even a few days on emergency heat during a WNC winter can inflate your electric bill by $100 to $300. This is precisely why getting a prompt heat pump repair matters so much.
Contact Quality Mechanical Promptly
If you have been forced onto emergency heat because the heat pump is down, call Quality Mechanical & Fireplaces without delay. We provide emergency heat pump repair throughout Western North Carolina. Every day the heat pump sits idle while backup strips run is money leaving your wallet — the faster we restore normal operation, the faster your energy costs stabilize.
HVAC Challenges in Arden
Arden's rapid commercial and residential growth along Hendersonville Road creates diverse HVAC needs — from large retail spaces at Biltmore Park to the established homes in Royal Pines and Skyland. The area's red clay soil can cause outdoor units to settle unevenly over time, affecting refrigerant line integrity. Many Arden homes built in the 1980s–90s have aging R-22 systems that need replacement with modern refrigerants.
Seasonal Tip for Arden Homeowners
Arden's south-facing slopes and proximity to Biltmore Park's heat-island effect mean summer cooling loads can be higher than nearby shaded mountain neighborhoods. If your AC struggles to keep up on July afternoons, the issue may be undersizing rather than a malfunction — a Manual J load calculation can confirm.

Serving Arden & Buncombe County

Serving Arden
- 15 minutes south from our Asheville office
- Same-day appointments available
- 24/7 emergency response
- NATE-certified technicians
- Free estimates on installations
- Financing available
Neighborhoods We Serve
Skyland · Royal Pines · Glenn Bridge · Avery Creek · Biltmore Park area
Need help now?
(828) 845-1974FAQ
Heat Pump Emergency Heat — When to Use It FAQs
Need Heat Pump Emergency Heat — When to Use It in Arden?
Quality Mechanical is 15 minutes south away. Call today for fast, professional service.




