Question 1

When should I schedule an AC tune-up?

Accepted Answer

March through early May is the optimal window. Scheduling in spring guarantees your system is dialed in before cooling season starts and avoids the backlog that builds once summer demand surges.

Question 2

What does an AC tune-up include?

Accepted Answer

Our 20-point service encompasses coil cleaning, refrigerant verification, electrical component testing, blower motor inspection, thermostat calibration, condensate drain treatment, filter swap, and a complete cooling-cycle performance test.

Question 3

What happens if the tune-up reveals a problem?

Accepted Answer

Every finding goes into a written inspection report. If additional repair work is warranted, we walk you through the issue and provide a written estimate — no work proceeds without your approval.

Question 4

My electric bill spiked — could my AC be the problem?

Accepted Answer

Absolutely. An AC that's low on refrigerant, has dirty coils, or is running with a failing compressor will consume significantly more electricity while delivering less cooling. A system that ran well last year but is suddenly costing more to operate likely has a developing mechanical or refrigerant issue. An AC tune-up can identify efficiency problems before they get worse.

Question 5

Why does my AC smell musty or moldy?

Accepted Answer

A musty smell means mold or mildew has grown somewhere in the system — usually on the evaporator coil, in the drain pan, or inside the ductwork. Asheville's high humidity makes this especially common. We clean the coil, treat the drain pan, and can recommend UV germicidal lights that kill mold and bacteria continuously inside the system.

Question 6

How often should I change my AC filter?

Accepted Answer

Standard 1-inch filters should be replaced every 30-60 days during heavy use and every 90 days minimum. If you have pets, allergies, or a dusty home, lean toward monthly changes. Pleated 4-inch media filters last 6-12 months. A clogged filter is the number one preventable cause of AC breakdowns, frozen coils, and high energy bills.

Question 7

How much does an AC tune-up cost?

Accepted Answer

Our comprehensive AC tune-up runs between $89 and $149 depending on the system type. Maintenance plan members receive discounted tune-up pricing along with priority scheduling and reduced diagnostic fees year-round. Considering that a tune-up can prevent a $500+ repair and reduces energy consumption by 15-25%, it's one of the best values in home maintenance.

Question 8

When should I schedule my AC maintenance in Asheville?

Accepted Answer

Schedule your AC tune-up in March or April — before the summer cooling season begins and before our schedule fills up. Early-season maintenance ensures your system is running at peak efficiency when you need it most, and gives us time to address any issues before the first heat wave hits. Fall is the time to service your heating system.

Question 9

Can I do my own AC maintenance?

Accepted Answer

You can handle the basics — changing filters monthly, keeping the outdoor unit clear of debris and vegetation (maintain 2 feet of clearance), and rinsing the condenser coils with a garden hose. However, checking refrigerant levels, testing electrical components, inspecting the evaporator coil, and verifying system performance require professional tools and training. DIY work beyond the basics can void warranties and cause damage.

Question 10

How often should I replace my AC filter?

Accepted Answer

Standard 1-inch disposable filters should be replaced every 30-90 days, with monthly changes recommended during peak summer use. Homes with pets, smokers, or allergy sufferers should change on the shorter end. Thicker 4-inch or 5-inch media filters last 6-12 months. Holding a filter up to light is a quick test — if you can't see light through it, it's time to replace it.

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